Frequently Asked Questions

Your guide to shopping the best of Fila India

How can I track my order?

Once your order is shipped, you will receive an email and SMS with a tracking link. You can also track your package through the 'My Orders' section on our website.

What is the return policy for Fila India products?

We offer a 15-day return policy on most products, provided they are unused, in original packaging, and have all tags intact. Some items like innerwear and socks are non-returnable for hygiene reasons.

Are the products on the website authentic?

Yes, this is the official Fila India online store. All products sold here are 100% authentic and sourced directly from our manufacturing units.

What payment methods do you accept?

We accept a wide range of payment options including Credit/Debit Cards, Net Banking, UPI, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

How do I find the right size for me?

Each product page features a detailed 'Size Guide' button. We recommend measuring your foot length for footwear or chest/waist for apparel and comparing it to our chart for the perfect fit.

Do you offer international shipping?

Currently, Fila India only ships to addresses within India. We do not offer international shipping at this moment.